Throughout history, many people have been left out of society. Away from efficient systems of education, infrastructure, health, tourism and culture.
How can digital transformation find these people, recover them, include them and integrate them into the new societies that are being built?
vivi
I personally don’t think there is one fits all answer, so i would rather give you a framework you may look at
1) find your target audience, for ex through surveys (primary data) or repurposing existing data (like economic and society studies)
2) then you can adopt 2 approaches (at the very least):
– common goals to all the marginalised people
– goals different for different clusters
BTW , additionally, ideally you could have 2 type of goals: national (and in case for the specific cluster) average (really achievable), external good benchmark (long-term goal)
3) once defined the approach and goals, look at the gaps of your target audience
4) define a few indicators to evaluate your progress and to define the success (e.g. when you’re done)
5) define the strategies to raise the digital level of each group
It is important to define the right strategies, as there could be a few obstacles to overcomes (painpoints, user needs, channels and tactics involved) : digital awareness and accessibility, economical reasons, mindset and/or lack of interest AND you could also range from self-service to high-touch approaches
Ashraf Ramzy
Building awareness for the benefits of digital transformation in the organization.
Training them for new technologies is a key factor.
Training them for their new jobs to fit in the digital transformed organization.
Didarul
Building awareness for the benefits of digital transformation in the organization.
Training them for new technologies is a key factor.
Training them for their new jobs to fit in the digital transformed organization.
rk99
They should return back to the track and start from where they end.
Malik79
Bringing efficient systems of education infrastructure , health, Tourism and culture to low income, hard to reach and off grid communities has never been easier due to the technologies that we have at our disposal in the modern day.
In most case we have individuals who are connected to the IT World via the mobile handsets that they carry on themselves. Even in an off grid community setting the likeness of at least one individual owning a mobile handset is very high therefore able to not only connect themselves but also become a gateway to those who may not own such such a device.
Therefore discovering these communities, connecting to these communities by including them via Global mobile health , educating and serving these communities once they have been integrated becomes a much more achievable task.
This allows a Digital connection resulting in these communities becoming a part of the digital transformation and therefore including them into the digital healthcare ecosystems of the future.
By building such a platform we would notice many opportunities open up allowing the most important stakeholders to benefit.
for e.g. within the world of palliative care we have many off grid communities and also poor communities who in many cases cannot afford high level healthcare, be informed or educated about the most advanced solutions available therefore a digital transformation and access into digital healthcare can create amazing advancements within these communities
Education – Educating/Training and Monitoring healthcare practitioners would become more efficient, increase efficiencies by way of blockchain ledger technology when there is an increased use of IOTs to record data as it reduces human errors, can remove any chance of malicious changes and therefore increase data integrity.
The use of Ai and data science has the ability to provide the best outcomes when managing any processes that may be included to provide the best solutions tailored to achieving the best outcomes
Infrastructure – The infrastructure can allow a positive culture to increase as all computer IT Systems are connected throughout the entire ecosystem. this allows a health organisation to ensure everyone that should be connected is connected on a common platform and shared system where all that should be shared and transparent is done so.
The Blockchain emerging technology allows for private and both public secure networks allowing privacy is maintained and secure where it needs to be and shared securely with a minimised risk of data breaches as it takes a very exceptional hacker to hack into the blockchain systems and even if that does happen then the systems can detect them really early on ensuring that any damage done can be rectified pretty quickly.
EHRs and EMRs become more transparent, secure and trusted due to the DATA INTEGRITY achieved by the blockchain emerging technology due to its heightened security. The Sharing of this data from organisation to organisation can be done safely and effectively due to being connected within the ecosystem built on the emerging technology named the blockchain ledger technology.
From the use of IOTs measuring and monitoring equipment we can minimise errors and in many cases remove the need for human trust or integrity allowing the birth of a trustless system in many areas
Culture- Post Flexner report 1910 the researcher realm has been thrown back into secret rooms away from the patient bringing the researcher community into facing many inefficiencies such as loss of culture across global industry, restricted Social Networks and low moral. The Emerging technologies such as blockchain can ensure the researcher network is expanded and all share and are present on the same system creating and expansion of the community from diverse backgrounds all sharing their skills, values, data and ideas.
The culture of patients taking health into their own hands has increased over the years. this has been a phenomenon called bio hacking whereby a patient will self research long term and usually a mix of holistic remedies, regular exercise and changes in diet to result in awesome results over a longer time period changing the biological elements of a human being. this culture of patient centric approach whereby each patient is treated in their own unique capacity while also giving the consumer a wider choice is now further achievable and manageble using Ai, Data science, the IOTs and emerging technologies
Costs-
The increase in efficiencies allowing tech solutions to safely handle much of the administrative processes, outcomes, patient queries handling, ordering systems allowing a streamlined and automated system in many cases cuts costs vastly.
In addition as all of those involved in any health organisations ecosystem are connected throughout allowing data to travel and be shared to initiate for example ordering of products and deliveries in an automated manner, this again plays into savings of costs.
Peer to peer solutions are another element allowing any health industry to connect directly to their patients without the need for any intermediaries allows for further cost savings across the board.
Tourism-
The above model if applied can allow current popular global destinations for health solutions to strive and be catapulted into the future to emerge amongst the leaders in the industry buy also a sure way of allowing any country to create an advanced healthcare system
Henry
Building awareness to is a primary factor to integrate these marginalised groups. In addition, awareness would be a worthwhile strategy, but acceptance (embracing then fact that these people are the lost population to digitalisation) would help win in the course to integrate these marginalised population into the digital world
In essence, educator should not be hasty to deliver knowledge to these people, but fine tune their teaching systems using baby steps, for better understanding.
In the end the message would be effectively passed on.